Chris of Old Line Chem Dry is outstanding! He is very knowledgeable, professional, responsive, and courteous. He took time to explain the treatment process and specifically how he was going to address carpet stains. He used state of the art equipment to identify stains that we didn't realize were even there. He worked diligently and our carpets look great! We highly recommend him and his service!
Chris is outstanding and wealth of knowledge that he is always willing to share. Extremely professional, attentive to detail and truly cares about the service that he provides. We are very happy with Old Line Chem Dry.
Chris did a phenomenal job of explaining what his process was before beginning. My carpets were cleaned well and smelled divine! Thank you again Chris for an awesome job!
Chris made sure to explain the process to me. He did a beautiful job on my rugs! I have a small dog who makes a mess and now the carpet is spotless!!! I can't wait for him to do the rest of the house!
Chris at Chem-Dry successfully cleaned several of our couch cushions and pillows that had pet urine on/in them. From the first phone call w/ Chris and throughout the work, he explained the entire process, including the complexities/uncertainties of cleaning items with thick foam core (like cushions). He thoroughly went over his pricing and policies with us before work began. Chris returned a week later to take care of a small spot that still had urine odor. We're good to go now. Thanks Chris for your professionalism and the pride you take in your work!
Best experience ever, from communication to the quality of the service! Chris handled my special requests even with me being away in the other state! Really appreciate the effort to go above and beyond for the customer!