Chris made sure to explain the process to me. He did a beautiful job on my rugs! I have a small dog who makes a mess and now the carpet is spotless!!! I can't wait for him to do the rest of the house!
Chris at Chem-Dry successfully cleaned several of our couch cushions and pillows that had pet urine on/in them. From the first phone call w/ Chris and throughout the work, he explained the entire process, including the complexities/uncertainties of cleaning items with thick foam core (like cushions). He thoroughly went over his pricing and policies with us before work began. Chris returned a week later to take care of a small spot that still had urine odor. We're good to go now. Thanks Chris for your professionalism and the pride you take in your work!
Best experience ever, from communication to the quality of the service! Chris handled my special requests even with me being away in the other state! Really appreciate the effort to go above and beyond for the customer!
I am very impressed with Clawson Chem-Dry! The technician did a fantastic job, and restored my dirty slipcovers. Prompt, professional , and thorough. I will definitely use them again, and recommend them without hesitation.